Limited Product Warranty: All products sold by Cronos Design® are guaranteed against defects in workmanship, warpage, excessive twist (otherwise normal and within product specifications), and discoloration for a period of one (1) year from the date of shipment. Under this guarantee, our obligation shall be limited to the repair and/or exchange of any product proven defective under normal use and proper care.
This warranty will not apply to items that are improperly handled, stored, exposed to excessive heat, light, cold, or humidity, improperly finished by the customer, or improperly installed. Cronos Design® will replace only the materials that were originally supplied. Any additional costs, such as finishing, labor, etc., are not covered under this warranty.
All products are made to order and according to custom specifications; once your order is placed, no changes or cancellations will be permitted. Products are guaranteed to be the correct size and specifications as ordered by the customer. The customer must provide proof by returning any improperly manufactured items to Cronos Design® before any refunds are issued. All damages must be reported within the first 14 days of delivery. All original packaging must be saved for claim purposes. Cronos Design® reserves the right to inspect all damage claims.